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I am a Homeswest tenant in Mosman Park who has
been without a phone service since January.
Optus, my "service provider", says it is not its
responsibility to fix the line, and the
Telecommunications Industry Ombudsman agrees.
Optus continues to charge me line rental for a
line that doesn't work, and for a dial-up internet
service which I can't use at home.
(Name and address
supplied)
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